Welcome to the Glenn Barnett Photography Reviews blog. We are a couple in the Washington, DC area that used Glenn Barnett Photography to capture one of our life’s most priceless moments: our wedding. Glenn Barnett Photography is a small studio in the Washington, DC area, and now primarily in Naples, FL. The studio focuses on four areas of expertise: Weddings, Child Photography, Fine-Art, and fashion oriented Commercial imagery.
Our experience with Glenn Barnett and his studio is strong enough that we feel it must be shared. Therefore, we created this site in an effort to establish a common ground for all who would like to comment on the services of Glenn Barnett Photography. Your personal reviews will help make this site a valuable resource for all current, past, and prospective clients of Glenn Barnett Photography.
We were engaged in August 2005. Soon thereafter, like most couples, we dove headfirst into planning for our perfect wedding. After spending a significant amount of time online and at wedding expos looking for that perfect photographer, we found Glenn Barnett Photography. We were initially drawn to Glenn based on his online portfolio, but also appreciated the manner in which he seemed to understand what we were looking for in a wedding photographer. So, we decided to enter into a contract with Glenn Barnett Photography for our wedding in August 2006.
Glenn’s services through our wedding day were very good. He was responsive to our questions and he managed to capture some of the special moments during the wedding.
This is where our story turns into a wedding nightmare. It is now over 1.5 years after our wedding and we have not received anything from Glenn except for the proofs and negatives (CDs). We paid over $5,000 for a wedding package that included a wedding album and 4 11×14 portraits. Glenn has failed to deliver any of these items to us. Moreover, after our wedding day, he has been (at best) only sporadically responsive to our repeated phone calls and e-mails about our wedding album.
In December 2007, Glenn sent us an e-mail apologizing for being out of touch and stated that, at the beginning of the year, we would be his top priority. However, it is now March 2008, over 1.5 years after our wedding and over 3 months since his last contact with us, and we have not heard a single word from him nor are we any closer to receiving our wedding album. At this point in time, we are filing claims with the Better Business Bureau in DC as well as Naples, FL. If those complaints fail to get his attention, we will take this matter to court.
If you find that your situation is similar, or if you have had a more positive experience with Glenn Barnett Photography, please share your story by posting your comments below. This blog is intended to be an open form about Glenn Barnett Photography; as such, all experiences and perspectives are welcomed and encouraged.